At 100 ph, your privacy is a priority. This policy explains what data we collect, why we collect it, and how we keep it safe on our Philippines gaming platform.
Last updated: June 2025 | Applies to all users of 100ph.app
When you register and use the 100 ph platform, we collect certain personal information that is necessary to provide you with a safe and functional gaming experience. The types of information we collect fall into two broad categories: information you provide directly to us, and information we collect automatically as you use our services.
Information you provide directly includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect a copy of your government-issued identification document and proof of address when you complete our identity verification process, which is required under applicable Philippine regulations before you can make withdrawals.
When you make deposits or withdrawals, we collect payment-related information such as your GCash number, bank account details, or e-wallet identifiers. We do not store full card numbers or sensitive authentication credentials — these are handled directly by our licensed payment processors. We only retain the minimum payment reference data needed to process and reconcile your transactions.
We also collect information about how you interact with the platform, including your login history, device type, operating system, browser version, IP address, and the pages or games you access. This technical data helps us detect fraud, maintain platform security, and improve the overall experience for Filipino players. We may also record customer support conversations to help resolve disputes and improve our service quality.
The personal information we collect is used exclusively to operate, maintain, and improve the 100 ph platform and to fulfil our legal obligations as a licensed online gaming operator serving the Philippines market. We do not use your data for purposes beyond what is described in this Privacy Policy without first obtaining your explicit consent.
Your registration and identity data is used to create and manage your account, verify your eligibility to play, and comply with know-your-customer (KYC) and anti-money laundering (AML) requirements. Age verification is a critical part of this process — we are legally required to confirm that all players are at least 21 years of age before allowing real-money gaming activity on the platform.
Your contact information, including your email address and mobile number, is used to send you account-related notifications such as deposit confirmations, withdrawal updates, security alerts, and important policy changes. If you have opted in to receive promotional communications, we may also send you information about bonuses, new games, and special offers available on 100 ph. You can opt out of marketing messages at any time through your account settings.
Technical and behavioural data is used to monitor platform performance, detect and prevent fraudulent activity, and personalise your experience where appropriate. For example, we may use your game history to surface relevant game recommendations or to identify unusual account activity that could indicate unauthorised access. We also use aggregated, anonymised data for internal analytics and business planning purposes — this data cannot be used to identify you personally.
Where we are required by law or by a regulatory authority to disclose your information — for example, in response to a court order or a request from the Philippine Amusement and Gaming Corporation (PAGCOR) — we will comply with that requirement. We will notify you of any such disclosure where we are legally permitted to do so.
100 ph does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. We share your data only with trusted service providers who assist us in operating the platform, and only to the extent necessary for them to perform their specific function.
Our third-party service providers include payment processors who handle deposit and withdrawal transactions, identity verification providers who assist with KYC checks, game software providers who supply the casino and slot titles available on the platform, and cloud infrastructure providers who host our systems. Each of these providers is contractually bound to handle your data securely and in accordance with applicable data protection laws.
We may also share data with responsible gaming organisations and self-exclusion registries where required by our licensing conditions or where you have requested self-exclusion. In such cases, sharing your information is necessary to protect your wellbeing and to comply with our regulatory obligations. We treat these disclosures with the utmost care and share only the minimum information required.
If 100 ph undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity as part of that transaction. In such an event, we will notify you in advance and ensure that the receiving party is bound by privacy obligations at least as protective as those set out in this policy. You will retain the right to request deletion of your data if you do not wish it to be transferred.
We take the security of your personal information seriously and have implemented a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and the 100 ph platform is encrypted using industry-standard TLS (Transport Layer Security) protocols.
Sensitive data such as identity documents and payment references are stored in encrypted form on secure servers with restricted access controls. Only authorised personnel who require access to your data in order to perform their job functions are permitted to view it, and all such access is logged and audited. We conduct regular security assessments and penetration testing to identify and address potential vulnerabilities in our systems.
We also implement multi-factor authentication options for player accounts and actively monitor for suspicious login activity. If we detect that your account may have been compromised, we will take immediate steps to secure it and notify you as quickly as possible. We encourage all players to use a strong, unique password for their 100 ph account and to enable any additional security features available in their account settings.
While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant regulatory authorities in accordance with applicable Philippine data protection law, including the requirements of the Data Privacy Act of 2012 (Republic Act No. 10173).
As a registered player on the 100 ph platform, you have a number of rights in relation to your personal data under the Philippine Data Privacy Act of 2012. We are committed to upholding these rights and making it straightforward for you to exercise them.
You have the right to access the personal information we hold about you. You can request a copy of your data at any time by contacting our support team. We will respond to verified access requests within a reasonable timeframe and provide your data in a clear, readable format. There is no charge for a standard data access request.
You have the right to correct any inaccurate or incomplete personal information in your account. You can update most of your account details directly through your profile settings. For changes to identity documents or other verified information, please contact our support team, who will guide you through the update process.
You have the right to request deletion of your personal data, subject to our legal and regulatory obligations. Please note that we are required to retain certain records — such as transaction history and identity verification documents — for a minimum period as mandated by Philippine law and our gaming licence conditions. Where deletion is not possible for legal reasons, we will inform you of the specific retention period that applies.
You also have the right to object to certain types of data processing, including direct marketing. If you no longer wish to receive promotional communications from 100 ph, you can opt out at any time through your account settings or by contacting our support team. Your opt-out request will be processed promptly, and you will continue to receive essential account-related communications regardless of your marketing preferences.
We may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. When we make material changes to this policy, we will notify you by email or through a prominent notice on the 100 ph platform before the changes take effect. The updated policy will always be available on this page with the date of the most recent revision clearly indicated.
We encourage you to review this Privacy Policy periodically so that you remain informed about how we are protecting your personal information. Your continued use of the 100 ph platform after any update to this policy constitutes your acceptance of the revised terms. If you have any questions or concerns about this Privacy Policy or about how we handle your data, please contact our support team — we are always happy to help.
We built our data practices around the needs of Filipino players — transparent, secure, and always in your control.
All data you send to and receive from 100 ph is protected by TLS encryption, keeping your personal and payment information safe from interception at every step.
Your personal information is never sold or rented to third parties for marketing purposes. We share data only with service providers who help us run the platform, under strict contractual obligations.
Access, correct, or request deletion of your data at any time. Manage your marketing preferences and cookie settings directly from your account — no complicated processes, no runaround.
Our support team is available around the clock to answer any privacy-related questions. You can also check our FAQ page for quick answers, or create an account to manage your data preferences directly.